Position Purpose:

Prepare journal articles, how-to guides, instruction manuals, and other supporting documents to communicate technical information. Also develop, gather, and disseminate technical information through W&C and Hendrickson communications channels.

Essential Functions:

·         Design, develop, and edit new and existing content as needed to complete full range of product materials required for all publishing initiatives including technical publications, aftermarket sales/promotional material, internal and external web publishing.

·         Create and update W&C technical literature to provide complete instructions for product assembly, service and maintenance. 

·         Meet with production and engineering personnel, read journals, reports, and other materials to become familiar with product technologies, production methods, and installation of suspension assemblies.

·         Study blueprints, sketches, drawings, parts lists, specifications, mock-ups, work instructions, and product samples to integrate and delineate technology, operating procedure, production and assembly sequence and detail.

·         Use existing or create new photographs, drawings, diagrams, charts or solid model renderings to illustrate material

·         Track and report progress of literature development.

·         Pursue development and distribution of technical product information by using the latest computer technology and alternative media resources.

·         Develop product ordering guides as well as materials for product training of customer service and field personnel.

·         Assist with writing scripts for product training videos

Education and Training

·         Bachelor’s degree in business, communications or related field.

·         Adobe Create Suite experience required (Photoshop, InDesign, Illustrator).

·         Ability to read and write French and Spanish is a plus.

This is not a comprehensive list of duties. Duties may change without notice in management’s sole discretion. Hendrickson is an at-will employer, each employee is free to resign at any time, just as Hendrickson is free to terminate employment at any time without cause or notice.

W&C is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.