Position: Senior Quality Technician III

Grade: 90

Status: Full-time

FLSA: Non-Exempt

Hourly/Salary: Salary

Reports To: Quality Manager

Position Purpose:

Provides critical quality functional and document support for Hendrickson in meeting customer requirements for components and assemblies sold to them.

Essential Functions:

·       Direct the Manufacturing Floor in determining quality requirements from prints, published specifications, and establishing standards where no product or vague specification exists.

·       Utilize Quality tools (Capabilities, Basic Statistics, Control Charts and Sampling) to improve Quality and adjust inspection frequencies as needed.

·       Lead Inspectors as needed to perform daily product verification.

·       Lead Root Cause analysis with assigned Corrective Action personnel and provides closure to action items with Corrective Action follow up.

·       Interact with Customers on Quality Issues

·       Submit RMR and RMA Corrective Action Responses and Sample Submissions as required by the customer and supplier.

·       Lead systems to support TS 16949 compliance activities through auditing.

·       Lead/Direct Suspect Product Containment Activities

·       Lead improvements in plant PPM measures through error proofing and participating in continuous improvement activities.

·       Support SPPD launch initiatives by performing print reviews, project management under the direction of the Quality Manager

·       Participate in CR and APQP meetings and complete action items as required.

·       Initiate and monitor internal Change Order progress under the direction of the Quality Manager

·       Perform Measurement Systems Analysis on tooling and measurement systems under the direction of the Quality Manager

·       Management of MRB, Supplier PPAP, and Supplier Non-Conformances under the direction of the Quality Manager

·       Understand the Quality Policy and review with new hires in the orientation process.

·       Some travel required (planned and in emergency situations) 

·       Other duties as assigned.