Position Purpose:

Drive focus of the organization to use FMEA in design/redesign of the products and processes so that we ship product that has zero PPM.  Assure the quality elements of new product/processes are addressed at the earliest phases of new product development so that the product/process has a positive impact on plant metrics (such as Cpk, Customer PPM, Scrap, First Pass Yield, Productivity) at launch.  Works with Purchasing Commodity Manager to assure high supplier quality.  Supports plant quality personnel as a liaison to the division engineering and purchasing departments.  Drives continuous improvement through all levels of the quality management system.   

Essential Functions:

1.     Work with New Product Development teams using FMEA to focus teams and plants to select and implement a control system that will address the most significant Failure Modes to prevent them from occurring or to 100% reliably prevent a unit with the failure mode from shipping.  Use historical control system performance data as a guide in selecting a proven control system type.

2.     Participate in New Product Development teams.  Use sound APQP fundamentals including D(P)FMEA and past product knowledge/issues/warranty information/etc. to assure critical to quality elements are successfully addressed throughout the project.  Promote increased use of poka-yoke systems and high Cp/Cpk levels special characteristics.  Work with NPD and SPS teams to design quality into product and processes through use of the AQP process.
 

3.     Work closely with Purchasing Commodity Managers to drive high quality supplier selection, PPAP approvals, and defect reduction to improve current supply base.

4.     Work with the organization to continually improve/modify our system/processes to impact overall performance of Hendrickson relative to key stakeholder needs/expectations.

5.     Perform leadership role in working with plants, division personnel, and suppliers to solve problems through use of statistical problem solving and corrective action methodologies.

6.     Performs quality-based systems audits, process audits and products audits as required, including reporting and corrective action follow up.

7.     Assist management representative with the maintenance and continual improvement of our Quality Management System key processes.  This includes identifying and implementing process improvements.

8.     Monitor results-based quality metrics-identify and implement opportunities for improvement.

9.     Completes other tasks as assigned.